01
Profile
Technical Operations & Workflow Automation Specialist with hands-on experience improving production systems, data movement, validation, reporting, and support workflows. Combines a strong IT background with practical automation using Python, APIs, and AI-assisted development. Experienced in identifying operational bottlenecks, translating user needs into reliable solutions, and supporting tools used across multiple productions, approximately 40 users and datasets up to 40 TB.
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Experience
Planet X
Amsterdam, Netherlands · Feb 2025 – Jul 2026Data Manager · Technical Operations & Workflow Automation
- Manage and improve technical workflows for file movement, validation, reporting, delivery, and transfer monitoring
- Analyse operational bottlenecks and translate user requirements into practical tools, procedures, and automated workflows
- Designed and implemented a production-used transfer controller using Python, rsync, and SSH, reducing a recurring multi-terabyte workflow from approximately 12 hours to 2 hours
- Improved selected manual processes by approximately 70% through validation, monitoring, reporting, and delivery automation
- Support 3 active productions, 40+ users, and datasets up to 40 TB
- Coordinate production, pipeline, and IT teams to resolve workflow issues and protect delivery deadlines
MPC Film
Liège, Belgium · May 2023 – Dec 2024Data I/O & Pipeline Support Coordinator
- Coordinated technical workflows from ingestion through review and final delivery
- Supported 40+ users with onboarding, permissions, workstation setup, and troubleshooting
- Built Python utilities that reduced delivery-email preparation from 10 minutes to one action per shot
- Managed file movement, validation, and delivery across Linux, storage, and render-farm systems
- Created documentation and standardised procedures to improve support and workflow consistency
Mirage3D
The Hague, Netherlands · Oct 2022 – Apr 2023Technical Support & Production Pipeline Generalist
- Maintained workstations, servers, NAS/RAID storage, backups, and render-farm systems
- Resolved hardware, software, operating-system, and network issues under production deadlines
- Supported technical workflows across 3D, Unreal Engine, compositing, and media production
- Improved system reliability through structured setup, troubleshooting, and documentation
Independent
Syria · Lebanon · Belgium · Jan 2011 – Dec 2024Freelance IT Support & Technical Services Specialist
- Delivered technical support for 200+ clients across Windows, Linux, and macOS
- Set up and maintained workstations, networks, routers, printers, storage, and backup systems
- Resolved hardware, software, connectivity, and data-recovery issues for individuals and small businesses
- Created scripts, backup routines, and standard procedures to reduce repetitive support work
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Selected Technical Projects
S2S Transfer ControllerProduction-used Python and rsync desktop tool with queued jobs, progress tracking, structured logs, conflict handling, and checksum validation.
RootFXProduction-used internal data indexing and discovery platform using FastAPI, React, Meilisearch, and .NET 8 Avalonia, with automated ingestion, metadata extraction, structured search, controlled access, and operational quality checks.
Text2AiCleanerPrivacy-focused Python CLI that sanitises paths, IP addresses, hostnames, emails, credentials, and internal identifiers before technical logs are shared with AI systems. Fully local, zero network calls, with 86 passing tests.
Pipeline Copy & Delivery ManagerScans assets, resolves naming structures, plans verified copies, generates manifests, and exports metadata for delivery workflows.
Production Data & Applied ML R&DExperimental framework that transforms production logs into structured datasets for analysis, anomaly detection, bottleneck discovery, and workflow-risk research.